Technology has changed the way we consume our food and beverages, and consequently, the way business players run their businesses. The rapidly penetrating online food delivery services and the rise of virtual kitchens along with traffic jams and a busy lifestyle, have paved ways for less brick-and-mortars establishments. However, not all F&B businesses have followed suit. One of them is Kopi Kenangan, a grab-and-go coffee chain that has experienced explosive growth in Jakarta’s metro area and more. With co-founder Edward Tirtanata, we explore many of these issues such as bucking certain trends and where are we actually heading in terms of how we eat our food and drink our coffee. Also the environmental impact of to-go packaging and what Indonesian consumers like and dislike when it comes to F&B purchases.

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